Terms of Use for the Ducke Website
Last updated: 15 August 2026.
1. Identification and subject matter
This website is provided by RCI Consultoria Ltda., CNPJ 51.768.490/0001-01, with registered office at Rua Doutor Querubino Soeiro, 760, Sala 02, Centro, Leme/SP, CEP 13610-080, responsible for the Ducke brand. These Terms govern browsing, access to content, submission of forms, and contact with Ducke. Paid products, Ducke CRM, projects, and specialized services are also governed by the offer, the pre-contractual summary, the order of engagement, the contract, and the applicable annexes.
2. Acceptance and capacity
By using the website, the visitor declares that they have read these Terms and that they have capacity to perform the acts undertaken. Submitting a form does not create an obligation to contract, does not guarantee product availability, and does not replace the express acceptance required for a paid service. Anyone acting on behalf of a company declares that they have authorization to represent it.
3. Information, offers, and contracting
Ducke seeks to keep information clear and up to date. Features, integrations, timelines, prices, limits, implementation, support, and third-party costs depend on the offer actually presented. Before contracting, the interested party must review the offer summary, correct any errors, identify the contracting party, and accept the applicable documents. Confirmation will be made available in a medium that allows its retention. In case of divergence, the specific condition accepted by the customer prevails, without prejudice to mandatory legal rights.
4. Forms and communications
Data submitted must be true, necessary, and up to date. Ducke may respond to the request through the channel provided. Promotional communications will only be sent when there is an adequate legal basis and will always allow opposition or unsubscribe. The privacy notice displayed with the form forms part of these Terms.
5. Permitted use
It is prohibited to use the website to violate the law, third-party rights, security measures, or intellectual property; transmit malicious code; attempt to obtain unauthorized access; collect data improperly; overload the infrastructure; falsify identity; or employ automation incompatible with the published rules. Ducke may restrict abusive access and preserve evidence necessary for security and the regular exercise of rights.
6. Intellectual property
Trademarks, texts, interfaces, software, images, databases, documents, and other content belong to Ducke or its licensors. Browsing does not transfer ownership rights. Consultation for a legitimate purpose is permitted; reproduction, modification, commercial exploitation, or removal of notices depends on authorization or a legal basis.
7. Third-party services and content
The website may contain links, maps, videos, payment methods, communication channels, and integrations operated by third parties. Each third party applies its own terms, policies, prices, permissions, and limits. Ducke is responsible for its own obligations and does not control external changes, refusals, or unavailability, without prejudice to the liabilities that the law may attribute to it.
8. Availability and security
Ducke adopts measures proportionate to the risk to keep the website available and secure, but updates, maintenance, external events, or failures may cause interruptions. Uninterrupted operation or absolute absence of vulnerabilities is not promised. The visitor must protect their devices and report signs of misuse through official channels.
9. Privacy and cookies
The processing of personal data is described in the Privacy Policy. Cookies and similar technologies are governed by the Cookie Policy and the Preference Center, where the visitor may accept, refuse, or review non-essential categories.
10. Liability
Each party is liable for the acts it performs and the damages it causes within the limits of applicable law and instruments. General website information does not replace a diagnosis, proposal, or technical specification. No clause excludes non-waivable consumer rights, legal liability for security, data protection, willful misconduct, or other situations that cannot be limited.
11. Changes
These Terms may be updated to reflect legal, technical, or operational changes. The new version will indicate the update date. Material changes affecting ongoing contracts will be communicated through appropriate means and will not apply retroactively to withdraw rights already acquired.
12. Governing law, venue, and contact
Brazilian law applies. In consumer relationships, the venue ensured to the consumer is preserved. In other cases, without prejudice to attempts at amicable resolution, the courts of Leme/SP are elected. Questions and requests may be sent through the form available on this website or via WhatsApp +55 19 93300-5586.